The leg massager is not working properly. What can I do? October 12, 2020 03:38 Our massage chairs are built to last but every once in a while one of our chairs malfunctions. Please accept our apologies and fill out this form or call 1-877-667-9377. Related articles The back rollers are not working properly. Can I get a partial refund? How can I contact you? My chair stopped working in the middle of my massage. How do I get a refund? Comments 0 comments Article is closed for comments.