Your friend has to purchase before the points show up in their account. If your friend is not eligible or it's not their first time purchasing they will not receive points. Once they click on your link, they’ll get a $15 off code to use on their first purchase of $50 or more. Once they purchase, you’ll get your $15 in points!
Simply click here to access and share your unique referral link or code to start referring your friends. Referral links can be shared via email, Facebook, Facebook Messenger, SMS (on Mobile) and even Twitter!
Nope! Once you earn points, they're yours for good!
Unfortunately the answer is NO. Notwithstanding If it's our mistake and you were not rewarded properly we'll gladly research and rectify....
You have any number of ways to redeem your points.
Many ways! You'll earn points just by joining the Innovative Rewards Program. After that, points can be earned with each massage, stroller rental, or purchase, as well as following us on social media. You will earn points each time you spend on the iZen website. Points will be earned on each dollar you spend, excluding all shipping fees and taxes (rounded down to the nearest dollar). Please allow 48 hours for your points to appear on your account page.
Believe it or not, yes! We believe massage is both healthy for the body and the soul! Read our blog and educate yourself along your Health and Wellness Journey and we will reward you with points.
We want you to both Share and Like both our Brands and our Rewards Program. We love to give away points when you share the Innovative story!
The answer is a resounding YES! We will add enough points in your account every year on your birthday for a free massage or stroller rental! To redeem your birthday points, first be sure to add your birthday in your profile!
First, log into your account where it says ‘Account’ at the top of our site, then click the ’REWARDS” tab for an overview of your points!
Complete your profile and we'll reward you with additional points. We'll also ask you questions or ask for your preferences periodically throughout the year. Each time you answer a question we'll give you more points!
Joining Innovative Rewards is simple! Sign up with your email through the Rewards page. Joining is easy and free! Create an account through this page here or click the Join Now button at the top of the page to get started. Once you're registered you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points and redeem free products!
You'll get a free 30 minute massage, stroller rental, or discounts off iZen home massage products for becoming a member! And, that's just the beginning!
Both phone calls and emails are directed to a team of customer care professionals. We strive to exceed your expectations with our response times.
Both phone calls and emails are directed to a team of customer care professionals. We strive to exceed your expectations with our response times.
Of course, 877-667-9377
iZen is fueled by a team that is passionate about the benefits of massage and committed to delivering high quality products at a real value to our guests. iZen by Innovative is owned by North America's largest operator of commercial massage chairs.
For more than 10 years iZen parent has been installing, operating, and servicing the largest fleet of massage chairs in North America. Our guests use our products more than 1 million times per month.
In South Jersey just outside of Philadelphia
iZen chairs are manufactured to our specifications by our long time partner located in China.
shopizen.com
Please call customer service at 877-667-9377 or fill out our form.
Not at this time
Payment is typically processed at the time of shipment
We'll take your order in whatever manner is easiest for you.
We don't have a formal price match program. We are sure that when you compare apples to apples you will find our chair cost with our services is the best value you can find in the market
Please call customer service at 877-667-9377 or fill out our form.
Please call customer service at 877-667-9377 or fill out our form.
No
Please call customer service at 877-667-9377 or fill out our form.
Please call customer service at 877-667-9377 or fill out our form.
Order confirmation email will be sent
Yes, comfortably in the Satori.
Not at this time. We are offering one color and style in each model.
Yes
Not difficult at all. Plug and Play!
Yes
You can download a pdf version at our website shopizen.com
You should feel relaxed, less stressed, physically re-charged, and ultimately awesome!
We hope you use your chair daily!
We want you to enjoy your massage safely so please consult your PCP before use.
Massage therapy is a treatment approach which is growing in demand and popularity. This form of therapy involves techniques to increase circulation, relieve tension, reduce stress, relieve anxiety, improve sleep, and promote relaxation throughout the entire body, as well as many other benefits.
We want you to enjoy your massage safely so please consult your PCP before use.
At the base of the chair in the back
Keep Clean and Enjoy Often!
Any non-ammonia based multipurpose cleaner.
This rarely happens. Please accept our apologies and fill out this form or call 1-877-667-9377.
Our massage chairs are built to last but every once in a while one of our chairs malfunctions. Please accept our apologies and fill out this form or call 1-877-667-9377.
We would like to apologize for the inconvenience this caused. We will give you a full refund. Please fill out this form or call 1-877-667-9377.
When an error code appears it is telling us we need to service the machine. Please contact us by filling out this form or call 1-877-667-9377.
1-877-667-9377 or fill out this form.
We are so sorry to hear that you lost something, and we hope that you find it. We do not have a lost and found center. Try checking with the location of the Relax & Recharge
Not only is it safe but there are numerous benefits to massage therapy. However, we highly reccommend that you consult your doctor before using our massage chairs if you have any condition that could cause you harm. Including but not limited to: Pregnancy, menstruating, high fever, acute disease, osteoporosis, hypertension, using a ventilator, heart disease, spinal issues, not feeling well, circulation issues, using a pacemaker or any other internal medical apparatuses.
No there is not. We do require that all minors have parental supervision. Please keep in mind that the massage may be too intense for younger children.
To fully enjoy our massage chairs, we recommend a weight limit of 270 pounds.
Our massage chair provides a combination of kneading, shiatsu and synchronization massage techniques that cover a full range of motion from neck to waist. The back massage covers all major points throughout the back and provides consistent pressure by adjusting to the curvature of each individual's back. The leg massage portion of the chair has airbags that contract to promote better blood circulation and relieve the fatigue in the legs and feet.
No. We take care of everything. The only thing you do is provide the space. We have dozens of dedicated Field Service Technicians throughout the United States and Canada that will clean and maintain every aspect of our Relax & Recharge massage chairs. We take great pride in how well maintained and clean our Relax & Recharge massage chairs are.
We install our chairs within one month of a signed lease agreement.
We have over 12,000 chairs with thousands of locations throughout the United States and Canada.
You can contact us by filling out this form or calling 1-877-667-9377
We install our chairs within one month of a signed lease agreement.
No. There are no start up costs, no maintenance costs, or hidden costs. You pay zero. In fact, you start making money as our chairs are in place and being used.
Malls, Airports, Truck Stops, University Student Centers, Laundromats, Family Entertainment Centers; basically anywhere groups of people would likely take a break to Relax & Recharge.
There is no time limit. Enjoy the ZOOMAROO for as long as you wish. Do not leave the premises with the ZOOMAROO and once you are finished, return the ZOOMAROO to collect your $1 reward.
We are very sorry for the inconvenience. Please call 1-877-667-9377 or fill out this form.
Please call 1-877-667-9377 or fill out this form. We will reimburse the $1 reward and you will not be penalized for not returning the ZOOMAROO car.
Please call 1-877-667-9377 or fill out this form.
You have 35 seconds to switch ZOOMAROO cars. Re-dock the car. Ask for a replacement on the screen. Choose the car you want.
We are sorry to hear that you lost something, and we hope that you find it. We do not have a lost and found center. Try checking with the location of the ZOOMAROO. Chances are that the mall will have a lost and found.
You have 35 seconds to switch cars. Re-dock the car. Ask for a replacement on the screen. Choose the car you want. If the 35 seconds ran out or if the steering wheel broke during use, please call 1-877-667-9377 or fill out this form.
Please call 1-877-667-9377 or fill out this form. We will reimburse the $1 reward and you will not be penalized for not returning the ZOOMAROO car.
The ZOOMAROO must always remain on the premises.
Seatbelts must be worn at all times. This is not for show, it's for safety.
Children must be accompanied by an adult at all times. Never leave a child unattended, even for just a few seconds.
No. We take care of everything. The only thing you do is provide the space. We have dozens of dedicated Field Service Technicians throughout the United States and Canada that will maintain every aspect of ZOOMAROO.
We have seen great success in malls, shopping centers and anywhere families gather for a fun experience.
ZOOMAROOS are located in thousands of locations throughout the United States and Canada.
Your cost is zero. You do not pay anything. No start up costs, no maintenance costs, no hidden costs. You provide the space and collect your earnings and we do the rest.
You provide the space and we provide everything else. Once people start using the ZOOMAROO you earn money.
You can contact us by filling this form or calling 1-877-667-9377
